Privacy Policy

Effective Date: July 1, 2026

At Olea Functional Health, your privacy matters. We are committed to protecting the personal information you share with us and being transparent about how it is collected, used, and safeguarded.

This Privacy Policy applies to information collected through our website, electronic communications, text messaging, and other interactions with Olea Functional Health. It does not replace our Notice of Privacy Practices, which describes how protected health information (PHI) is used and disclosed under the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Information submitted through contact forms

  • Appointment requests

  • Payment information (processed securely through third-party payment processors)

  • Health information you voluntarily provide

  • Information collected through cookies or website analytics

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Communicate regarding healthcare services

  • Respond to questions and inquiries

  • Send appointment reminders

  • Send follow-up care information

  • Process payments

  • Improve our website and patient experience

  • Comply with applicable legal and regulatory requirements

Text Messaging (SMS/MMS)

If you choose to receive text messages from Olea Functional Health, you may receive messages regarding:

  • Appointment scheduling

  • Appointment reminders

  • Follow-up care

  • Billing notifications

  • Patient support

  • Requests for forms or records

  • Other healthcare-related communications

Message frequency varies based on your interactions with our practice.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact our office.

Providing consent to receive text messages is voluntary and is not required to receive healthcare services.

Consent

By providing your phone number and opting in, you authorize Olea Functional Health to communicate with you via SMS/MMS regarding your care and practice-related communications.

You may withdraw your consent at any time.

Information Sharing

Olea Functional Health respects your privacy.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only when necessary to:

  • Provide healthcare services

  • Process payments

  • Operate our website and patient portal

  • Communicate with service providers who assist our practice

  • Comply with legal obligations

Any third-party service providers are expected to maintain appropriate privacy and security protections.

Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality, understand website traffic, and enhance user experience. You may choose to disable cookies through your browser settings, although some website features may not function properly.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to use commercially reasonable measures to safeguard your information.

Children's Privacy

Our services include care for children; however, personal information for minors is collected only with the involvement or authorization of a parent or legal guardian, except as otherwise permitted by law.

Third-Party Services

Our website and practice may utilize trusted third-party platforms to provide services, including scheduling, patient communication, payment processing, telehealth, and secure messaging. These providers maintain their own privacy policies governing their services.

Your Rights

You may contact us to:

  • Request access to your personal information where applicable

  • Request corrections to your information

  • Withdraw consent for SMS communications

  • Ask questions regarding this Privacy Policy

Certain rights may be subject to applicable federal and state laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Olea Functional Health

409 South 22nd Street, Suite 5 (inside Dynamic Wellness Studio)

Heath, Ohio 43056

Phone: (740) 527-3266

Email: info@oleafunctionalhealth.com